Don Peppers
Co-author of Rules to Break, Laws to Follow, Don Peppers is a founding partner of Peppers & Rogers Group, the world's premier customer-centered management consulting firm. Peppers is a leading authority on customer-focused relationship management strategies for businesses and consults Fortune 500 executives and entrepreneurs seeking to identify their most valuable customers, increase customer satisfaction, and improve ROI and ROC.
Topics:
- Customer Loyalty /
- Customer Service /
- E-Business /
- Management /
- Marketing
Jim Cathcart
Cofounder of MentorU.com and ProfessionalSpeaker.com, Jim Cathcart has been a corporate executive, training director, entrepreneur, psychological researcher, meeting planner and association executive. He is author of Relationship Selling and The Acorn Principle.
Topics:
- Business Motivation /
- Customer Service /
- Leadership /
- Personal Growth /
- Sales Motivation /
- Team Building
Lorna Riley
Lorna Riley is a professional speaker, trainer, consultant, author, founder-president of the American Training Association, and a founding member of Knowhow Inc. a distance e-learning organization that creates web-based training programs. She is ...
Topics:
- Change Management /
- Customer Service /
- Leadership
Don Hutson
Past of the National Speakers Association and Speaker Hall of Fame inductee, Don Hutson is a management and sales expert who has been featured in over 80 training films. Chairman and CEO of U.S. Learning, Inc., Don is author of The Sale and co-author of the Contented Achiever.
Topics:
- Business Motivation /
- Coaching/Mentoring /
- Customer Service /
- Leadership /
- Peak Performance /
- Sales Management /
- Sales Training
Jackie Freiberg
Recognized as one of the top 50 thought leaders in leadership, Jackie Freiberg is the executive consultant for the Center For Creative Thinking and author of BOOM! 7 Choices for Blowing the Doors Off Business-As-Usual!. Jackie is Manager of Corporate and Professional Programs at the University of San Diego's Executive Conference Center.
Topics:
- Coaching/Mentoring /
- Consumer Trends /
- Customer Loyalty /
- Customer Service /
- Leadership /
- Motivation /
- Sales Motivation /
- Team Building
Matt Weinstein
Matt Weinstein is the nation's foremost authority on the use of fun and humor in team building. Called "The Master of Playfulness" by PEOPLE Magazine and "America's Pied Piper of Play" by the Houston Post, Matt Weinstein's playful vision has ...
Topics:
- Breakout/Workshop /
- Business Motivation /
- Communication /
- Creativity /
- Customer Service /
- Human Resources /
- Humor /
- Innovation /
- Sales Motivation /
- Team Building /
- Work/Life Balance
Mark Sanborn
Former president of the National Speakers Association, Mark Sanborn is now President of Sanborn & Associates, Inc. which focuses on leadership development. Author of The Encore Effect: How to Achieve Remarkable Performance in Anything You Do, Mark is a leading authority on leadership, change, teamwork and customer service. He is known best as the high-content speaker who motivates.
Topics:
- Business Motivation /
- Change Management /
- Customer Service /
- Leadership /
- Sales Motivation /
- Team Building
Terry Jones
Founder of Travelocity.com, Terry Jones is a former Sabre President of Decision Technologies and American Airlines Director of Product Development. Today Jones serves on the Board of Directors of Entrust, Inc. and Overture Services, Inc. Jones is also a principal of Essential Ideas, a consultancy which he co-founded to help companies in their transition to the digital economy.
Topics:
- Branding /
- Business Motivation /
- CEO /
- Customer Service /
- E-Commerce /
- Education /
- Finance /
- Innovation /
- Leadership /
- Marketing /
- Retail
Karyn Buxman-Godek
Karyn Buxman-Godek believes that laughter is the best medicine and uses her skills as a health professional, storyteller, and humorist to communicate to her audiences that the antidote to stress is humor. Karyn is one of the nations leading experts on therapeutic humor and is constantly speaking, writing, and consulting on the subject.
Topics:
- Breakout/Workshop /
- Communication /
- Customer Service /
- Healthcare /
- Humor /
- Motivation /
- Stress Management /
- Women's Issues /
- Work/Life Balance
Steve Farber
Author of the bestseller The Radical Leap: A Personal Lesson in Extreme Leadership, Steve Farber is a subject-matter expert in business leadership and is a senior-level leadership coach and consultant. Steve is the co-founding director of The Center for Social Profit Leadership, a non-profit organization that serves the leadership development needs of social entrepreneurs. Steve is also founder of Extreme Leadership, Inc. which is devoted to cultivating and developing leaders in the business community.
Topics:
- Change Management /
- Customer Service /
- Leadership /
- Management /
- Motivation /
- Strategy


