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How to Deal with Stress and Change

How to Deal with Stress and Change

It’s constant.  You switch positions.  Have more to do with less resources.  Need new skills.  Then, the technology changes.  Or the regulations.  Or both.  As comedian Gilda Radner noted as she lay dying from cancer, “It’s always something.” Everyone battles with how...
Customer Service Speaker Needed! Fast!

Customer Service Speaker Needed! Fast!

  As a customer service speaker, here’s a big tip:  Your service matters!  And it’s not just your customers who notice.  Here’s what I mean. The Northeast got clobbered with snow.  In late March, one week away from spring…BAM! everything turned white. Over 4,000...